Zoe Richards Counselling

Please contact me for more information. Contact details can be found below.

What I offer

I work with Adults and Young People (13-17 years) on a one-to-one basis. I offer an individual counselling service that is tailored to your needs and preferences. Sessions can be arranges face-to-face or online. Whether you're struggling with anxiety, depression, or grief, I am here to support you.

I aim to give young people and adults a safe and confidential space to help them explore their thoughts and feelings, develop coping strategies and improve their overall wellbeing.

Counselling can help individuals manage stress, anxiety and other emotional challenges such as bullying, grief and loss. Counselling can also help improve communication and interpersonal skills, as well as, building self-esteem and confidence.

During the counselling sessions I offer young people and adults the option to work creatively if they would find this beneficial. Some young people and adults find it helpful to talk and work creatively at the same time to aid the therapeutic relationship and process. .

Below are some of the areas that I work with:

Depression

Depression can make it difficult to enjoy life and engage in activities you once loved. I can help you overcome depression and develop a more positive outlook on life. Together we can explore different techniques designed to help you learn practical strategies to manage depression and your overall well-being.

Stress

Stress is a natural part of life, but when it becomes overwhelming, it can have a negative impact on our mental and physical health. I can help you with stress management techniques designed to help you learn practical strategies to manage stress and improve your overall well-being.

Low Self-esteem and Confidence

I can help you develop a healthier sense of self-worth and confidence. I can provide guidance and support to help you identify negative self-talk, develop self-compassion, and improve your relationships with yourself and others.

Grief & Loss

I offer a safe and warm space for you to talk about your loss at your own pace. I offer a listening ear to help lighten the burden and walk with you on your journey navigating grief and loss. There is no right or wrong way to grieve and there is no time limit for grief to be processed. Together we can explore your feelings and thoughts to explore coping strategies and to help you feel more present and find new perspective on life.

Anxiety

If you're struggling with anxiety, I am here to help. Together I can help you learn practical coping strategies to manage your symptoms. I will work with you to develop strategies that meet your unique needs.

My Approach

I am a Person-Centred Integrative Counsellor which means I work in an holistic way but use different approaches such as CBT techniques to support you in your counselling journey. I am also a Registered Member of the BACP which means I strive to work in a safe and ethical way.

Person-centered counselling has many benefits such as you being at the heart of the therapeutic process, freedom to speak freely without judgment, developing enhanced self-awareness, increased self-esteem/confidence and Improved emotional regulation.

I use Empathy, Unconditional Positive Regard and Congruence in my sessions to help give you a warm and safe space where you can talk freely about your thoughts, feelings, experiences and worries. By taking a person-centred approach I feel this fosters a safe and supportive environment for you to explore your thoughts and emotions on a deeper level.

I understand that life can be stressful and overwhelming. It can leave us feeling vulnerable, anxious and scared. If you are struggling with a past or present event, anxious about the future, or just need someone to talk to, then I can help. You are not alone.

What is Empathy, Unconditional Positive Regard and Congruence?

These are the core conditions I use as a counsellor in the therapy room.

Empathy fosters genuine connection by allowing me to step into the emotional shoes of others, resulting in a deeper understanding of their perspectives and emotions.
Unconditional Positive Regard creates a safe space where clients can explore their thoughts and emotions without fear of criticism or rejection. By embodying Unconditional Positive Regard, I aim to foster trust and encourage clients to be authentic, which in term promotes growth and self-discovery in the therapeutic process.
Congruence creates a safe space where clients feel heard and understood, enhancing the therapeutic relationship. I use congruence as it enables trust and openness, paving the way for meaningful conversations and insights.

My Training and Qualifications

Pearson BTEC Level 2 Certificate in Counselling Skills
NCFE CACHE Level 3 Award in Counselling Skills and Theory
Level 4 Diploma in Counselling Skills and Theory
BA (Hons) Education Studies TQUK
Level 2 Certificate in Understanding Children and Young People’s Mental Health (RQF)

As a qualified counsellor I endeavor to keep up-to-date with new learning and techniques. Below are some recent CPD training I have engaged with.

Working with Anger (2025)
ZSA Suicide Awareness Course (2025)
Core Competence for Working Therapeutically with Children & Young people (2025)
Pre-trial Therapy (2025)
Safeguarding Certificate (2025)
Bereavement Awareness (2025)
Working with Shame (2025)
Dialectal Behavioural Therapy (2024)
How to Thrive with Adult ADHD (2024)
Body Image (2024)
Mental Health First Aid Champion (2024)
Trauma-Informed Interventions (2024)
Introduction to Sand Play (2023)

Fees and Availability

I offer a free 30-minute telephone consultation which allows you to ask any questions about the counselling process, my approach and whether we would be suitable working together. It also gives you the opportunity to tell me a little bit about why you are seeking counselling.

My fees are £45 per 60 minute session for face-to-face and online sessions. Payment must be made 24 hours prior to the scheduled session in order to secure your session place.

I work Monday to Thursday 9am-7:30pm and offer weekly, fortnightly and monthly counselling sessions.

Please do not hesitate to contact me for current availability.

Testimonials

"During my sessions with Zoe, I was able to identify and understand where I was and where I would like to be.... I was able to see and experience small changes. My confidence increased and I felt like I was breathing for the first time, without limits and without judgement...I cannot thank Zoe enough" (Anonymous Client October 2025)

"Thank you for all you have done. I've found the sessions to be really positive and something that has completely changed the way I feel, talk and help others around me, as well as myself" (Anonymous Client August 2025)

"I honestly can't thank you enough for everything you have done for me, it is so much appreciated...You've offered your time and helped me go through my past and I be taking it into my future" (Anonymous Client October 2024)

"I would just like to say a big thank you for listening to me and making me feel a lot better" (Anonymous Client February 2024)

Welcome to Zoe Richards Counselling

About Me