Hello, my name is Zoe and welcome to my website. I am a qualified counsellor based in Bourne, Lincolnshire. I am passionate about helping people discover themselves and reach their full potential.

I find it rewarding walking alongside people who are struggling with a range of issues such as anxiety and depression. It is my aim to help empower you on your journey to positive mental wellbeing and growth.

My values are compassion, Honesty, Integrity, Courage, Resilience, Respect and Humility.

I have an up-to-date DBS certificate and Insurance. I am also a Registered Member of the BACP which means I strive to work in a safe and ethical way.

I have experience working with local Mental Health Charities and counselling in a GP Surgery.

What I Offer

I work with adults on a one-to-one basis. I am here to help you navigate through life's challenges. I offer an individual counselling service that is tailored to your specific needs. Whether you're struggling with anxiety, depression, or grief, I am here to support you. Below are the main areas that I work with.

1) Depression

Depression can make it difficult to enjoy life and engage in activities you once loved. I can help you overcome depression and develop a more positive outlook on life. Together we can explore different techniques designed to help you learn practical strategies to manage depression and your overall well-being.

2) Stress

Stress is a natural part of life, but when it becomes overwhelming, it can have a negative impact on our mental and physical health. I can help you with stress management techniques designed to help you learn practical strategies to manage stress and improve your overall well-being.

3) Low Self-esteem and Confidence

I can help you develop a healthier sense of self-worth and confidence. I can provide guidance and support to help you identify negative self-talk, develop self-compassion, and improve your relationships with yourself and others.

4) Grief & Loss

I offer a safe and warm space for you to talk about your loss at your own pace. I offer a listening ear to help lighten the burden and walk with you on your journey navigating grief and loss. There is no right or wrong way to grieve and there is no time limit for grief to be processed. Together we can explore your feelings and thoughts to explore coping strategies and to help you feel more present and find new perspective on life.

5) Anxiety

If you're struggling with anxiety, I am here to help. Together I can help you learn practical coping strategies to manage your symptoms. I will work with you to develop strategies that meet your unique needs.

My Approach

I am a person-centred Integrative Counsellor which means I work in an holistic way but use different approaches such as CBT techniques to support you in your counselling journey.

I use Empathy, Unconditional Positive Regard and Congruence in my sessions to help give you a warm and safe space where you can talk freely about your thoughts, feelings, experiences and worries. By taking a person-centred approach I feel this fosters a safe and supportive environment for you to explore your thoughts and emotions on a deeper level.

Person-centered counselling has many benefits such as you being at the heart of the therapeutic process, freedom to speak freely without judgment, developing enhanced self-awareness, increased self-esteem/confidence and Improved emotional regulation.

What is Empathy?

Empathy fosters genuine connections by allowing individuals to step into the emotional shoes of others, resulting in a profound understanding of their perspectives and emotions. I use empathy to develop a deeper level of understanding, paving the way for authentic and heartfelt acts of kindness that stem from a place of true compassion rather than obligation.

What is Unconditional Positive Regard

This fundamental principle in therapy creates a safe space where clients can explore their thoughts and emotions without fear of criticism or rejection. By embodying Unconditional Positive Regard, I aim to foster trust and encourage clients to be authentic, which in term promotes growth and self-discovery in the therapeutic process. This unwavering acceptance forms the cornerstone of a therapeutic relationship built on empathy and understanding.

What is Congruence?

This authenticity creates a safe space where clients feel heard and understood, enhancing the therapeutic relationship. When a counsellor practices congruence, it fosters trust and openness, paving the way for meaningful conversations and insights to emerge. This genuine connection forms the foundation for impactful and transformative counseling sessions, where clients can explore their emotions and experiences with confidence and support.

My Training and Qualifications

Qualifications

Pearson BTEC Level 2 Certificate in Counselling Skills

NCFE CACHE Level 3 Award in Counselling Skills and Theory

Level 4 Diploma in Counselling Skills and Theory

BA (Hons) Education Studies

TQUK Level 2 Certificate in Understanding Children and Young People’s Mental Health (RQF)

Continuous Professional Development (CPD)

As a qualified counsellor I endeavor to keep up-to-date with new learning and techniques. Below are some recent CPD training I have engaged with.

Pre-trial Therapy (2025)

Safeguarding Certificate (2025)

Bereavement Awareness (2025)

Working with Shame (2025)

Dialectal Behavioural Therapy (2024)

How to Thrive with Adult ADHD (2024)

Body Image (2024)

Mental Health First Aid Champion (2024)

Trauma-Informed Interventions (2024)

Introduction to Sand Play (2023)

What I Offer

1) Depression

2) Stress

3) Low Self-esteem and Confidence

4) Grief & Loss

5) Anxiety

My Approach

What is Empathy?

What is Unconditional Positive Regard

What is Congruence?

My Training and Qualifications

Qualifications

Continuous Professional Development (CPD)

Fees and Availability

Testimonials

"You don't have to see the whole staircase, just take the first step"

Contact Information

Zoe Richards Counselling

What I Offer

1) Depression

2) Stress

3) Low Self-esteem and Confidence

4) Grief & Loss

5) Anxiety

My Approach

What is Empathy?

What is Unconditional Positive Regard

What is Congruence?

My Training and Qualifications

Qualifications

Continuous Professional Development (CPD)

Fees and Availability

Testimonials

"You don't have to see the whole staircase, just take the first step"

Contact Information

Zoe Richards Counselling

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